Cases / Dansk Sundhedssikring
Dansk Sundhedssikring
Recruitment of CRM Tech Lead for Dansk Sundhedssikring
Capax, in collaboration with Dansk Sundhedssikring, successfully recruited a CRM Tech Lead – a key position for their future growth and technological development.
A growing company focused on health and well-being
Dansk Sundhedssikring was established in 2012 and has grown significantly since. With more than 550,000 customers, they are Denmark’s largest provider of health insurance. In the last 6 years the company has grown from 95 to 300 skilled employees.
Dansk Sundhedssikring has a strong culture that prioritizes health and well-being—for both their customers and employees. This makes the role of CRM Tech Lead particularly exciting, as it involves:
- Ownership of the technical foundation of the CRM system, alongside two other developers.
- Responsibility for ensuring the system is scalable and future-proof.
- A central role in the development of one of the company’s core systems, directly supporting their mission to promote health and well-being.
Our approach to the recruitment
The recruitment process was a success because we engaged closely with both Dansk Sundhedssikring and the potential candidates. We acted as trusted advisors for both parties, ensuring a transparent and ongoing dialogue.
Throughout the process, we focused on:
- Frequent follow-ups: We maintained close contact to ensure the candidate felt secure and prepared for a potential job transition.
- Alignment of motivation and expectations: From the get-go, we clarified the candidate’s career ambitions and goals. This allowed us to present the most suitable and motivated candidates for the position while giving candidates a clear understanding of the role expectations. This ensured both parties were aligned.
- Upholding our values: At Capax, we always work from our core values, which reflect who we are and how we want to be seen by candidates and clients. These values guide our work, ensuring that both clients and candidates experience a thorough, professional, and value-creating recruitment process. By consistently focusing on these values, we deliver the best results for all parties.
- Shared responsibility: Our culture is based on accountability, passion, and collaboration. We support and inspire each other to succeed, using cross-team sparring.
- Can-do mindset: We believe we can solve even the most challenging recruitments as trusted advisors for both clients and candidates.
- Eager-to-improve: Passion, motivation, and the drive to learn and develop are essential for all our consultants.
- Integrity: Respect, openness, and professional treatment of all.
Results from our recruitment with Dansk Sundhedssikring
The result of the recruitment process was a quick recruitment of a skilled CRM Tech Lead who fit both professionally and culturally. To ensure the success of this recruitment, we implemented some new initiatives:
- Written clarity: After the initial meeting, we did not have any physical or online meetings with the client. This required our written communication to be sharp and clear regarding purpose, expectations, and feedback. Although it’s atypical to forgo physical meetings in a recruitment process, this approach was meaningful in this case due to the client’s busy schedule.
- Flexibility: It was essential to remain flexible to meet the client’s needs, allowing us to deliver a solution that worked for them.
These initiatives contributed to successfully completing the recruitment within just three months.
