Do you want to be the technical driving force behind the CRM platform at Denmark’s largest provider of health insurance? At Dansk Sundhedssikring, you will play a central role in a growing organization where health, technology, and professionalism go hand in hand. As CRM Tech Lead, you will be responsible for one of the company’s most business-critical systems and have significant influence on its technical direction.

About the role

As CRM Tech Lead, you will have full responsibility for Dansk Sundhedssikring’s CRM system, including the customer administration system (KAS). The solution is based on Microsoft Dynamics, and you will be responsible for operations, further development, and modernization of the platform.

Your responsibilities include:

• Proactively proposing improvements to future-proof the system

• Taking technical, development, and operational ownership of the CRM platform

• Acting as the Single Point of Contact for incidents and support

• Defining the technical direction for the CRM system’s architecture and development

• Documenting the current and target state and creating a roadmap in collaboration with the architect

• Continuously prioritizing tasks and ensuring clear communication regarding progress and releases

About the department

You will join the IT Development department, consisting of 25 employees across several development teams. The department is undergoing a technological transformation, moving from monolithic solutions to microservices, and replacing Navision with Business Central as the financial system.

The CRM team consists of two developers, one of whom works in English, meaning you will have ongoing dialogue in both Danish and English. You will work closely with the Product Owner and the cross-functional architect, as well as collaborate naturally across development teams and the broader IT organization.

Areas of responsibility

Technical leadership

• Guiding and sparring with CRM developers

• Leading design sessions, code reviews, and technical decision-making

• Keeping up with technology trends and introducing new knowledge

Architecture and design

• Designing scalable and maintainable solutions

• Contributing to the standardization of processes and code

Coding and development

• Developing clean, efficient, and high-quality code

• Troubleshooting and debugging complex technical challenges

Collaboration and communication

• Ensuring clear alignment of expectations with the Product Owner and the business

• Supporting close collaboration within the CRM team and across IT Development

Requirements

Dansk Sundhedssikring is open to candidates with various educational backgrounds, preferably at master’s level within IT. To succeed in this role, you are expected to have:

• Experience with .NET or similar development languages

• Strong competencies within CRM and Microsoft technologies

• Experience with development, operations, or system ownership

• The ability to work in a structured manner and solve complex problems

• Comfort taking responsibility and working at a fast pace

• Strong English language skills

• Experience with project management

Personal qualities

• Proactive and quality-focused, with an emphasis on building robust solutions

• A team player with a calm, analytical, and solution-oriented mindset

Career opportunities

Dansk Sundhedssikring offers continuous professional and personal development through courses and training. Over time, this role provides the opportunity to develop into an architect position.

About the company

Dansk Sundhedssikring is Denmark’s largest provider of health insurance and part of Oona Health, owned by Topdanmark. Founded in 2012, the company has experienced significant growth.

The organization employs approximately 300 people, including doctors, nurses, and other healthcare professionals, who support customers through both public and private treatment pathways.

The culture is characterized by professionalism, engagement, and collaboration, and Dansk Sundhedssikring operates as an independent entity with short decision-making processes.

Application

Are you ready to take the next step in your career and help drive the development of a central CRM system in a growing company? Then submit your application today.

This recruitment process is managed by Capax Recruitment. If you have any questions about the position, please contact Simone Wind Lindegaard at swg@capax.dk.

Applications are accepted only via the specified application link. Applications submitted by email will be deleted without further processing.